NEED A HAND?

NEED A HAND?

FAQS

FREQUENTLY ASKED QUESTIONS

* Please note girls, we're not sexual health professionals.

All self-pleasure answers come from our own experience.

GENERAL

Which countries do you ship to?

Girls of the world we have you covered! We currently ship to Austria, Belgium, Canada, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Italy, Japan, Malaysia, Netherlands, Norway, Poland, Portugal, Singapore, Spain, Sweden, Switzerland, UK and the USA. We hope to add more countries to this list in the future.

If you live in Australia please visit www.girlsgetoff.com.au and if you live in New Zealand please visit www.girlsgetoff.co.nz

Duties and taxes are included for each country, so you can rest assured that there are no nasty surprises! Only good vibes.

Will my Bank Statement give me away?

Nope! We keep your purchase between us by using 'health vibes' on your statement.

Are your toys waterproof?

Yes! All our toys are now waterproof. 

Please note - the original Missy Mini is not.

Do your toys have a warranty?

We do offer a 12 month warranty from date of purchase. However, with the recommended care and maintenance, our toys can last for at least two years.

What's your delivery times?

When all the courier Gods are shining down on us, our shipping times are usually overnight for standard NZ, 2-5 working days for Aus Express, 4-10 working days for US and UK. Full details on economy & express options are available at checkout. 

As we use couriers, once your package leaves our HQ we can't control  any delays.

How different is Missy to the Satisfyer Pro?

The key differences between Missy and the Satisfyer Pro are size, SP is a lot bigger both in overall size and suction hole. 

Being petite comes with its benefits - something one of our influencers found out. "Missy didn't get in the way when I tried her with a partner, whereas being so bulky the Satisfyer did."

Missy Mini is a lot quieter and more discrete too, making her all 'round less intimidating for anyone who are easing into toys, as well as more convenient for those who are adding her to their stash.

Why is it called GIRLS get off? Are you not allies of LBGTQIA+ community?

Anyone who wants to enjoy our products, can enjoy our products. You do you boo!

However - in answer to why our name is Girls Get Off - we started this business to change the conversation around girls getting off. ‘Girls’ because that’s what we are as founders and because that’s what we have experienced a stigma around. 

With a name and products that blatantly embrace female

What about males?

Don’t know about you but we’ve grown up in a society where male orgasms are the hero. In porn, in jokes, in pop culture. The same goes with male masturbation - it’s expected and normalised - but for some reasons female mastie is treated like it’s taboo. 

We created GGO as a way to switch the focus and normalise the fact that girls get off too. That’s why we’re for females - because they are our mission.

Do you have tips for how to orgasm?

Before we get started with this question we just want to let you know that about 10% of women have never ridden the O train - so you're not alone if you're in that group.

A good place to start is by exploring what feels good without the pressure of an orgasm - have some fun with the goal of working out what feels good to you, rather than of having to get off.

If you find this is an issue you can't get passed, there are so many amazing professionals in this space and we recommend working with one.

What’s the Good Time Guarantee?

The Good Time Guarantee is our promise to you that if you don’t enjoy your GGO toy, you're able to return it for a store credit.  

We believe getting off should be fun, and know every single body is different. By creating the GTG you can purchase toys without any worries.

Under the GTG you can return your toy within 30 days for a store credit of the purchase price. For full details head here.

Or email our customer service team at jellylegs@girlsgetoff.co.nz

What is the best vibe for beginners?

Welcome to the club girl! When buying your first sex toy you want something petite, quiet and super easy to use. Which is why we created Missy. She’s our top pick for any vibe curious queens!

Will my partner/other half/lover know I’ve bought from you?

Not unless you tell them!

All our products arrive in discreet packaging that looks like some other luxury purchase. Our sender info will say 'Health Vibes'.

And no, we don’t write ‘sex toy’ in the product description if that’s what you’re worried about 

Do be warned though, your happy mood and jelly legs might give you away.

What kind of battery will I need?

Our products are USB chargeable, so you don't need anything!

Can you use vibrators when pregnant?

Our toys are safe to use during pregnancy but just like everybody, every pregnancy is different and we do recommend consulting with your healthcare professional before reaching for your fav vibe.

How to clean your toys?

One thing about your toys? They love to stay clean so, to give them the TLC they deserve, we recommend washing them after each use. Thankfully, it’s super easy to do with the help of our intimate wipes, Cleanies. Or you can use hot soapy water or your fav toy cleaner. Just make sure the toy is switched off and unplugged from the charging cable first.

Lost chargers?

Great news, Tiff and Missy both include universal chargers. Old Missy however comes with a different charger. Replacement chargers can be purchased on our website here.

How long will my toy Girls Get Off toys last?

With the recommended care and maintenance, GGO toys can last for at least two years - hallelujah. That’s almost enough to make you want to use them at full intensity very regularly and you totally can but the toy’s overall lifespan may vary.

How to use the toys?

GGO is our name, toys are our game…. And they can be yours too. For all the best tips and our favourite ways to play, head to the product page.

Can I share my toys?

We wouldn’t recommend sharing your vibrators per-say, but if you’re talking about using it while you enjoy some two plus person fun, go for it!

Are GGO products safe?

Yes girl! We test them on ourselves, our friends, our colleagues (not the products we sell obvs, individual test products) to make sure they’re safe and orgasm inducing. 

All materials and ingredients used are for this exact purpose. 

For specific ingredients and material breakdowns of each product please look at their individual product descriptions.

Can you use the pulsating clitorial stimulation function with a clit piercing?

We don't have experience in this with our testers, but we definitely wouldn't recommend it - our vibes may be small, but they are mighty.

I don't masturbate. Is that bad?

Oh girl, it's not bad. You don't *have* to masturbate if that's not something you're into. But if the reason you're not doing it because of the social stigma we've grown up with, then maybe it's worth exploring.That's why we created Girls Get Off - to help remove that stigma and make self-pleasure just that, pleasurable, rather than something you overthink or feel bad for.

How long do your toys to charge?

She takes about 2 hours to charge. 

To make sure you keep her battery as happy as possible, we have an extra tip. Don't leave her on the charger for more than 12 hours. This can lessen any rechargeable battery life, and we KNOW you want to keep your vibes in fun-ready condition.

MISSY

Can I use Missy with my male partner?

Like any toy, it’s all about trial and error when you and your male partner are playing with Missy, but here’s where we would start: 

Penis head and shaft: Don’t go straight for the top for this one, instead place Missy around the base of the penis head for some o-worthy fun, or move her up and down his shaft. 

Around the scrotum / balls: Missy is a vibe of many talents which is why she is pretty impressive on her own when around this area…. Or she can double the fun when used in addition to oral sex. 

Perineum: It’s the area found just below his scrotum and is pretty sensitive so you may find a little TLC from Missy goes a long way. 

Nipples: Have some fun moving Missy on or around the nipple area in slow circles. 

Is Missy good for beginners?

When people first start using Missy we hear the word ‘hell’ a lot…. Hell yes, hell-lelujuh, where the hell where have you been my whole life, point is her petite, external clitorial vacuum vibrator style makes her a hell of a good time for any beginner or seasoned vibe user. 

Can missy be used internally?

Missy loves to stick to what she knows. For her, that’s stimulating all the pleasure zones around the vuvla - not inside the vagina. But, she really just wants you to have a good time, so if your curiosity gets the better of you and she’s lucky enough to gain VIP access to your Queen V, try using her on the sensitive area at the entrance to your vagina.

Is Missy waterproof?

Don’t worry girl, we thought this one through. If you want to escape the chaos of your home for a little me time in the tub, or even try partner play in the shower, Missy’s IPX-7 waterproof rating means she can take a dip in up to 1 meter of water for up to 30 minutes. 

TIFF

Whats the best position to use Tiff?

Every vulva is special in her own way so we don’t have a perfected position for Tiff users. Instead, we recommend trying out a range of positions to find the magic spot. For some vulva owners that means cowgirl position, others love lying on their back (hands free) and squeezing their legs together, or another popular option is using Tiff while positioned on your hands and knees. There is no right or wrong way.

How to insert Tiff?

Slow and steady wins the big-o, especially when Tiff is involved. As an an external and internal vibe, we recommend getting comfortable with her external arm first and adding plenty of lube before taking things internal. 

Can I use Tiff with my partner

Absolutely! Tiff was made for solo or partner play. One way you could do this is by using both her external and internal arm while your partner penetrates you from behind, or experiment until you and your partner find a way that works for you. 

How do I turn it on

Tiff is a good time made easy and only has three buttons - wild, we know.
Top button: Turns on external arm. Each press increases suction intensity. To turn off the external arm simply press down on the button. 

Middle button: Decrease suction intensity. 

Bottom button: Turns on internal arm. Each press changes the vibration setting. To turn off the internal arm simply press down on the button.

Is Tiff waterproof?

Tiff loves a bit of TLC in the tub or the shower, and her IPX-7 waterproof rating means she can spend up to 30 minutes under one meter of water or less. What a vibe!

POLLY

Can you use Polly internally?

Sorry girl. Polly is an external toy only. We don’t recommend any internal play with her. 

How to use Polly?

She may not have size, but Polly does have range. Specialising in clitoral stimulation, Polly has plenty of modes to try out on every single erogenous zone on you (or your partner’s) body. Talk about a party!

Is this good for couples?

You know what Polly loves? Vibe curious couples. She was kinda, sorta, maybe even made for them. Since she’s super small she won’t get in the way and she’s powerful enough to heighten all those sensations you two love. 

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